Last Updated: 3 November 2025
📋 Overview
EboTravel ("we", "us", or "our") operates the website
ebotravel.world and the EBOWay mobile application (together, the "Service").
This Privacy Policy explains how we collect, use, and protect your personal data when you use the Service.
By accessing or using the Service, you agree to the collection and use of information in accordance with
this Privacy Policy. If you do not agree with this policy, please discontinue use of the Service.
📊 Information We Collect
We may collect the following categories of information:
Personal Information
- Name and surname
- Email address and phone number
- Account credentials and profile information
- Travel preferences and saved itineraries
Usage Data
- Device information (model, operating system version, identifiers)
- IP address, browser type, and general settings
- Pages visited, time and date of visits, time spent on pages
- Interactions with buttons, search, and features on the website or app
Location Data
- Approximate or precise location (if you grant permission)
- City, country, and region
- Travel destinations and routes you search for or save
⚙️ How We Use Your Data
We use the information we collect for purposes such as:
- Providing, operating, and maintaining the Service
- Personalising recommendations and travel content
- Improving the user experience and developing new features
- Sending important updates, notifications, and transactional messages
- Analyzing usage to improve performance and stability
- Detecting, preventing, and addressing fraud or misuse
- Complying with legal obligations and enforcing our terms
- Providing customer support and responding to your requests
🤝 Data Sharing & Disclosure
We do not sell your personal data. We may share information in the following situations:
Service Providers
- Cloud hosting and infrastructure providers
- Analytics and performance monitoring services
- Payment processors and billing providers (if applicable)
- Email, notification, and customer support platforms
Travel Partners
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We may share anonymised or aggregated data with travel partners to improve recommendations and offers.
Personal data is not shared for their own marketing without your consent.
Legal Requirements
- When required to do so by law or in response to valid requests by public authorities
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing related to the Service
Business Transfers
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In connection with any merger, sale of assets, financing, or acquisition of all or part of our business,
your information may be transferred as part of that transaction.
🔐 Data Security
We use reasonable technical and organisational measures to protect your personal data, including:
- SSL/TLS encryption for data transmitted between your browser or device and our servers
- Secure data storage and restricted access to personal information
- Authentication and access control mechanisms
- Regular monitoring and security reviews where appropriate
However, no method of transmission over the Internet or electronic storage is completely secure.
While we strive to protect your data, we cannot guarantee absolute security.
✅ Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data in certain circumstances
- Request restriction of, or object to, certain processing
- Receive your data in a portable format, where technically feasible
- Withdraw consent where our processing is based on your consent
To exercise these rights, please contact us using the details in the "Contact Us" section.
We may need to verify your identity before responding to your request.
🍪 Cookies & Tracking Technologies
We use cookies and similar technologies on ebotravel.world to operate and improve the Service. These may include:
- Essential cookies – required for basic site functionality and security
- Analytics cookies – to understand how visitors use the website and to improve performance
- Preference cookies – to remember your settings and choices
- Advertising or attribution cookies – to measure campaigns and, where applicable, provide more relevant content
You can control cookies via your browser or device settings. If you disable certain cookies,
some parts of the Service may not function correctly.